Cloudsyte Privacy Policy

Effective Date: April, 26, 2025

Cloudsyte, Inc. ("Cloudsyte," "we," "our," or "us") is committed to protecting the privacy and security of our government partners and users.
This Privacy Policy explains how we collect, use, and protect information when local governments, agencies, and their authorized users interact with our platform, website, and services.

We recognize the public trust placed in us and are committed to upholding the highest standards of data protection, transparency, and accountability.

1. Information We Collect

We may collect the following types of information in the course of providing services to cities, counties, and states:

a. Information You Provide

Government entity name, department, and points of contact
Professional contact details (name, email address, phone number, title)
User account credentials (for platform access)
Project data, sustainability metrics, and planning inputs entered into the platform

b. Information We Collect Automatically

Device and browser details (IP address, device type, operating system)
Platform usage data (activity logs, interactions with modules)
Cookies and analytics to optimize functionality (strictly for service improvement)

c. Information from Integrations

Authorized data from connected systems (e.g., utility data, GIS platforms)
Publicly available government datasets, where permitted

2. How We Use Your Information

We use collected information strictly to:

Deliver and improve Cloudsyte’s services and platform capabilities
Facilitate communication and support for government staff
Assist in sustainability planning, resilience management, emissions tracking, and reporting
Monitor service performance and ensure security
Fulfill contractual, operational, and regulatory obligations

We do not use your data for advertising, commercialization, or unrelated third-party marketing.

3. Sharing and Disclosure

We do not sell or share client data for commercial purposes.
Information may be shared:

With Authorized Service Providers: To support platform operations (under strict confidentiality and data protection terms)
When Required by Law: In response to lawful requests by public authorities
With Explicit Government Authorization: If additional integrations or partnerships are approved

All service providers must meet rigorous data security and compliance requirements.

4. Your Control Over Information

Authorized government users may:

Manage user access and permissions within the Cloudsyte platform
Request access to, correction, or deletion of certain data
Configure public-facing dashboards, if applicable, through administrative settings

Please contact privacy@cloudsyte.com for assistance with any data management needs.

5. Data Security

We prioritize the security of public sector data through:

Encryption in transit and at rest
Dedicated U.S.-based servers with robust physical and cybersecurity protections
Role-based access controls
Continuous monitoring and auditing for compliance and integrity

6. Data Retention

Cloudsyte retains data in accordance with contractual agreements and relevant records retention requirements applicable to government agencies.
Data will be securely deleted or anonymized when no longer needed.

7. Compliance and Standards

Cloudsyte aligns with recognized best practices and applicable standards for information security and privacy, including:

Public sector IT compliance frameworks
Local, state, and federal data governance guidelines
Incident response and breach notification obligations

8. Updates to this Privacy Policy

We may periodically update this Privacy Policy to reflect changes in technology, services, or regulatory requirements.
All updates will be posted on our website, and material changes will be clearly communicated.

9. Contact Information

For any questions regarding this Privacy Policy or to exercise your rights, please contact:

Cloudsyte, Inc.
4800 N Federal Hwy, Suite B200
Boca Raton, FL 33431
Email: privacy@cloudsyte.com